knowledge kit19
2020
- 25 MayUnderstanding the SLA policies
- 25 MayUnderstanding the Notifications settings on the Support Portal
- 25 MayUnderstanding the Authorization settings on the support portal
- 25 MayUnderstanding the Dispatch’r settings on the Support Portal
- 25 MayUnderstanding Agent Settings on the Support Portal
- 25 MayUnderstanding report settings on the support portal
- 25 MayUnderstanding role settings on the Support Portal
- 25 MayUnderstanding group settings on the Support Portal
- 25 MayUnderstanding the source settings on the Support Portal
- 25 MayWhat is support portal?
- 25 MayUnderstanding the Dashboard of Support Portal
- 25 MayUnderstanding the manage ticket settings on support portal
- 25 MayUnderstanding tickets settings on the support portal
- 25 MayUnderstanding interface settings on the support portal
- 25 MayHow to view the settings on the support portal
- 23 MayHow to view contact details in support portal
- 23 MayHow to view common reports in support portal
- 23 MayHow to create a Lead from the Manage ticket panel
- 20 MayHow to create ticket from Manage ticket panel
- 20 MayHow to Split Ticket from the Manage Ticket Panel
- 20 MayHow to Merge ticket from the manage ticket panel
- 20 MayHow to edit ticket from Manage ticket panel
- 20 MayHow to manage ticket from the side panel
- 20 MayHow to edit a ticket from the raise ticket panel
- 20 MayHow to create a lead from the Raise Ticket panel
- 20 MayHow to create ticket from the side panel
- 5 MayCloud Telephony Designing a simple IVR flow
- 5 MayCloud Telephony How to remove an IVR element
- 5 MayCloud Telephony How to hide an IVR flow element
- 5 MayCloud Telephony How to save an IVR flow
- 5 MayCloud Telephony Understanding the different elements of IVR flow
- 5 MayCloud Telephony IVR Flow
- 5 MayCloud Telephony Call Details
- 5 MayCloud Telephony Call Logs
- 4 MayCloud Telephony Call Summary
- 4 MayCloud Telephony My Subscription
- 4 MayCloud Telephony Audio Collection
- 4 MayCloud Telephony Duty Status
- 4 MayCloud Telephony Notification Settings
- 4 MayCloud Telephony Add a user to the group
- 4 MayCloud Telephony Delete a Telephony group
- 4 MayCloud Telephony Telephony Groups
- 4 MayCloud Telephony Duty Log Report
- 4 MayCloud Telephony Map-UnMap My phones
- 4 MayCloud Telephony Add My phones
- 4 MayCloud Telephony How to change the status of a user
- 4 MayCloud Telephony How to create a user
- 4 MayWhat is cloud telephony
- 30 AprilUnderstanding the PopUp settings of webform
- 30 AprilHow to view Visit Details of WebForm
- 30 AprilHow to view the WebHook Entry report of a Webform
- 30 AprilHow to view the Web Entry report of a Webform
- 30 AprilHow to edit WebForm SEO Settings
- 30 AprilWebhook Setting – Query
- 30 AprilWebhook Setting – Button
- 30 AprilWebhook Setting – Webhook
- 30 AprilWebhook Setting – Notify Me
- 30 AprilWebhook Setting – Add to Enquiry
- 30 AprilUnderstanding Webhook Settings of Webform
- 30 AprilHow to edit a WebForm
- 29 AprilHow to view a customized Webform Template
- 29 AprilHow to view a default WebForm Template
- 29 AprilHow to add Star Rating to a WebForm
- 29 AprilHow to create a Webform using a customized template
- 29 AprilHow to create a Webform using a default template
- 29 AprilWhy you need a webform
- 29 AprilWhat is a WebForm
- 25 AprilHow to edit preview and save a landing page
- 25 AprilUnder standing the My Templates Element
- 25 AprilUnderstanding the setttings of the social media element
- 25 AprilDeleting a social media element
- 25 AprilMoving a social media element
- 25 AprilUnderstanding the social media element of the landing page
- 25 AprilUnderstanding the settings of the Webform element
- 25 AprilDeleting the WebForm element
- 25 AprilMoving the webform element
- 25 AprilUnderstanding the WebForm Element
- 25 AprilUnderstanding the settings of the slider on landing page
- 24 AprilHow to delete a slider elment
- 24 AprilHow to move a slider element
- 24 AprilUnderstanding the slider element
- 24 AprilHow to delete a design element on the landing page
- 24 AprilHow to move a design element on the landing page
- 24 AprilUnderstanding the settings of the design elements
- 24 AprilUnderstanding the Design Elements of the Landing Page
- 24 AprilHow to copy a grid element
- 24 AprilHow to move a grid element
- 24 AprilHow to delete a grid element
- 24 AprilUnderstanding the Grid Elements of the landing pagee
- 23 AprilUnderstanding the various elements of the landing Page
- 23 AprilHow to view a Landing Page
- 23 AprilHow to delete a Landing page
- 23 AprilHow to edit a Landing Page
- 23 AprilHow to create a Landing page?
- 22 AprilWhy is a Landing page needed?
- 22 AprilWhat is a Landing Page?
- 22 AprilHow to capture lead using Kit19 Webmail Address?
- 17 AprilHow to capture lead using a Microsoft Email Address?
- 15 AprilHow to capture lead using Gmail Address?
- 15 AprilHow to capture Lead using customized CRM – Customized API?
2018
- 21 SeptemberAutomated SMS/Mail campaigns to engage customers
- 21 SeptemberHow to build in online store ! Create your e-shop
- 21 SeptemberFaster ticket resolution = Happy customers
- 21 SeptemberAnalytics
- 21 SeptemberHow to Create Web Form ! Kit19
- 21 SeptemberGoogle Plugins
- 21 SeptemberSegment Customers
- 21 SeptemberCreate beautiful landing pages & mailers
- 21 SeptemberSales CRM
- 18 SeptemberGet leads automatically, effortlessly