To add a user to a telephony group follow the steps mentioned below: Go to …
Read More »Understanding tickets settings on the support portal
To understand the ticket settings on the support portal follow the steps mentioned below: Go to the link https://kit19.com/(your_username)/support/admindashboard.aspx Click the Dashboard button Click the Settings button Click the Tickets button For further details on the ticket section refer to the Ticket articles of Support Panel
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