To create a ticket from the raise ticket panel follow the steps mentioned below: Go to the page https://kit19.com/(your_username)/support/AdminDashboard.aspx Click the Dashboard button Click the ticket button Click the New ticket button Click the + button Enter the Name (Mandatory) Enter Country Code (Mandatory) Enter Mobile1 (Mandatory) Or enter Email …

To create a ticket from the side panel follow the steps mentioned below: Go to the link https://kit19.com/(your_username)/support/AdminDashboard.aspx Click the dashboard button Click the create ticket button Click the New Ticket button Select ticket priority Select ticket type Select requester email Either select group or select Agent Then select a group …

To design a simple IVR flow follow the steps mentioned below: Go to Page https://kit19.com/AfterLogin.aspx Click Cloud Telephony Click IVR flow Click on an IVR Name Drop the applet Play voice Select an audio file or select Read out text Select an Audio file from your audio collection Click Set …