To understand the different elements of IVR flow follow the steps mentioned below: Go to …
Read More »Masonry Layout
Cloud Telephony IVR Flow
IVR Flow let’s you decide what actions have to be taken when your customer calls …
Read More »Cloud Telephony Call Details
To view the Call Details follow the steps mentioned below: Go the Page https://kit19.com/AfterLogin.aspx Click …
Read More »Cloud Telephony Call Logs
To view the call log reports follow the steps mentioned below: Go to Page https://kit19.com/AfterLogin.aspx …
Read More »Cloud Telephony Call Summary
Call Summary is nothing but a concept similar to the concept of call logs on …
Read More »Cloud Telephony My Subscription
My subscription gives the details of your plan. To view the details of your subscription …
Read More »Cloud Telephony Audio Collection
You can add audio files that can be used as caller tunes or can play …
Read More »Cloud Telephony Duty Status
You can check the duty status of the user. To check or change the duty …
Read More »Cloud Telephony Notification Settings
Cloud Telephony notification settings allows you to customize the notification settings. For example you might …
Read More »Cloud Telephony Add a user to the group
To add a user to a telephony group follow the steps mentioned below: Go to …
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