There are three statuses of a user: Activate Deactivate a user Activate Deactivate the support role On Duty Off Duty To change the activate – deactivate a user follow the steps mentioned below: Go the page https://kit19.com/AfterLogin.aspx Click Cloud Telephony Click Users Click the green tick to deactivate the user …

To create a user follow the steps mentioned below: Go the page https://kit19.com/AfterLogin.aspx Click Cloud Telephony Click Users Click the + (add user) button Select country code Enter the phone number Enter the user name Click Check Availability Enter first name Enter last name Enter email address Select State Select …

The could telephony feature will let you configure the following settings: Manage your users Add and manage your phones Check Duty Log reports Manage your telephony groups Manage notification settings Check your duty status Check your call recordings Manage your subscription Check the Call summary Manage IVR flow Check Call …