You can add audio files that can be used as caller tunes or can play a specific message when a customer calls you. To add an audio file to your audio collection follow the steps mentioned below: Go to Page https://kit19.com/AfterLogin.aspx Click Cloud Telephony Click Audio Collection Click the + …

You can check the duty status of the user. To check or change the duty status of a user follow the steps mentioned below: Go to Page https://kit19.com/AfterLogin.aspx Click Cloud Telephony Click Duty Status On the right hand side the current duty status would be displayed To change the duty …

Cloud Telephony notification settings allows you to customize the notification settings. For example you might like to receive your daily analytics only via SMS, you can set this from the notification settings. To change the notification settings follow the steps mentioned below: Go to page https://kit19.com/AfterLogin.aspx Click Cloud Telephony Click …