Support portal will let you log complaints (Tickets). This makes the tracking of complaints much easier. You can check the following information about the complaint: How many complaints are unresolved How many complaints are Overdue How many complaints are Due Today How many complaints are open How many complaints are …

To access the support portal dashboard follow the steps mentioned below: Go the link https://kit19.com/AfterLogin.aspx Click on Jump  to Menu Click Support Click Go to Your Support Website Dashboard will show the number of unresolved tickets the number of overdue tickets the number of tickets Due today the number of …

To understand the manage ticket settings on the support portal follow the steps mentioned below: Go to the link https://kit19.com/(your_username)/support/admindashboard.aspx Click the Dashboard button Click the Settings button Click the Manage Tickets button For further details refer to the Manage Ticket articles in Support Portal