To view the contact details in support portal follow the steps mentioned below: Go to the link https://kit19.com/(your_username)/support/AdminDashboard.aspx Click on the Dashboard button Click the Contacts button Details of the contacts would be displayed Note: Email addresses and Phone numbers have been kept hidden for security purposes
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How to view common reports in support portal
To view the common reports in the support portal follow the steps mentioned below: Go to the link https://kit19.com/(your_username)/support/AdminDashboard.aspx Click on the Dashboard button Click the Reports button Select a start date Select an end date Select All Group or select a group that you want Select All Agent or select …
Read More »How to create a Lead from the Manage ticket panel
To create a lead from the manage ticket panel follow the steps mentioned below: Go to the link https://kit19.com/(your_username)/support/AdminDashboard.aspx Click on the Dashboard button Click on the Manage Tickets button Click the New Ticket button Click the + button Fill out the name field (Mandatory) Select the country code (Mandatory) Fill …
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