knowledge kit19
To understand the group settings on the support portal follow the steps mentioned below:
- Go to the link https://kit19.com/(your_username)/support/admindashboard.aspx
- Click the Dashboard button
- Click the Settings button
- Click Groups
- To de-activate the group click the icon shown in the picture above
- To activate the group click the same icon again
- To edit a group click the icon shown in the picture above
- Change the values that you want
- Click the update button
- Click the New Group button to add a new group
- Enter the name
- Enter the description
- If you want to create an inactive group un-tick Active/Inactive
- Click Save
