To understand the role settings on the Support Portal follow the steps mentioned below:

- Go to the link https://kit19.com/(your_username)/support/admindashboard.aspx
- Click the Dashboard button
- Click the Settings button

- Click the Roles button

- Click the Red X to deactivate a role
- Click the Green tick to activate a role

To create a new role:
- Enter a name for the role
- If you want to create an inactive role un-tick Active / Inactive
- Click the Save button
A new role would be created.
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