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Understanding role settings on the Support Portal

To understand the role settings on the Support Portal follow the steps mentioned below:

  • Go to the link https://kit19.com/(your_username)/support/admindashboard.aspx
  • Click the Dashboard button
  • Click the Settings button

  • Click the Roles button

  • Click the Red X to deactivate a role
  • Click the Green tick to activate a role

To create a new role:

  • Enter a name for the role
  • If you want to create an inactive role un-tick Active / Inactive
  • Click the Save button

A new role would be created.

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