knowledge kit19
To delete a lead follow the steps mentioned below: Click on the name of the lead which has to be deleted Click the delete button Click OK on the prompt The lead would be deleted
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- Understanding the SLA policies
- Understanding the Notifications settings on the Support Portal
- Understanding the Authorization settings on the support portal
- Understanding the Dispatch’r settings on the Support Portal
- Understanding Agent Settings on the Support Portal
- Understanding report settings on the support portal
- Understanding role settings on the Support Portal
- Understanding group settings on the Support Portal
- Understanding the source settings on the Support Portal
- What is support portal?