How to create ticket from Manage ticket panel

To create a ticket from manage ticket panel follow the steps mentioned below:

• Go to the link https://kit19.com/(your_username)/support/AdminDashboard.aspx
• Click on the Dashboard button
• Click on the Manage Tickets button

• Click the New Ticket button

• Select ticket priority
• Select ticket type
• Select requester email
• Select group or agent
• Select a group or agent
• If required select an attachment by clicking the browse button
• Enter Subject
• Enter Description
• Click the Save button

Ticket would be created.