knowledge kit19
To create a user follow the steps mentioned below: Go the page https://kit19.com/AfterLogin.aspx Click Cloud Telephony Click Users Click the + (add user) button Select country code Enter the phone number Enter the user name Click Check Availability Enter first name Enter last name Enter email address Select State Select …
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- Understanding the SLA policies
- Understanding the Notifications settings on the Support Portal
- Understanding the Authorization settings on the support portal
- Understanding the Dispatch’r settings on the Support Portal
- Understanding Agent Settings on the Support Portal
- Understanding report settings on the support portal
- Understanding role settings on the Support Portal
- Understanding group settings on the Support Portal
- Understanding the source settings on the Support Portal
- What is support portal?