What is an Enquiry?

An enquiry is an information request that received from a potential customer. The customer can seek information about a service or product that is being offered for a certain amount of charge.

The customer can send the request through various sources such as:
• Email marketing
• SMS marketing
• Chat
• Walk-In
• Website
• Employee referral
• And many more sources

The customer can send information request through many mediums such as:
• Google
• Indiamart
• Just Dial
• Sulekha
• And many more sources

Note: A customer can send multiple enquiries with the same name, same phone number or email address or both and from the same source.