To add lead with the follow up status Dead Lead follow the steps mentioned below:

- Click the name of the enquiry to which a lead has to be added

- Click the add Lead button

- Select the follow up Dead lead

- Enter Remarks (Remarks are mandatory)
- Select Notify by SMS (Optional. If you select this option the customer would be notifies via SMS)
- Select Notify by Email (Optional. If you select this option the customer would be notified via Email)
- Click Save
The enquiry would be converted to lead with the follow up status Dead Lead.
knowledge kit19