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What is cloud telephony

The could telephony feature will let you configure the following settings:

  • Manage your users
  • Add and manage your phones
  • Check Duty Log reports
  • Manage your telephony groups
  • Manage notification settings
  • Check your duty status
  • Check your call recordings
  • Manage your subscription
  • Check the Call summary
  • Manage IVR flow
  • Check Call logs
  • Check Call details

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